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Secure Productive Enterprise (SPE)

The Secure Productive Enterprise is a per user licensing option available through the Microsoft Enterprise Agreement (EA) and Microsoft Products & Services Agreement (MPSA) and comes with two different plans. It includes Office 365 Enterprise E3 (or E5), Enterprise Mobility + Security E3 (or E5), and Windows Enterprise E3 (or E5). The combination of these three offerings empowers users with best-in-class productivity tools across devices while supporting IT security and control. Secure Productive Enterprise offers additional security features and analytics tools. 

In the modern workplace, employees are always connected and always moving. They have more devices with more data, and they expect tools to support ubiquitous collaboration. IT needs a solution to help protect data, manage the growing number of mobile devices, unify environments that span operating systems, and enable seamless collaboration for workers across all their devices.

Part of Office 365 E3 & E5 is the Dual Access Right which allows access to an equivalent on premise server in your own datacenter. The same holds true for the Enterprise Mobility + Security – the full SPE subscription license delivers the required access conditions for Windows Server Rights Management Service. Thus, SPE does not only give you usage rights for  Online Services but also the same rights as on premise licenses: Office Professional Plus, Enterprise or Core CAL and Windows Enterprise.

Microsoft’s Enterprise Cloud Suite has been renamed to Secure Productive Enterprise E3. The Secure Productive Enterprise is the most trusted, secure and productive way to empower employees by bringing together Office 365, Enterprise Mobility + Security, and Windows 10 Enterprise.

A complete, secure, manageable and extensible cloud productivity service which is always up to date. Office 365 E3/E5 includes tools for:

  • Authoring: Word, Excel, PowerPoint, OneNote
  • Mail & Social: Outlook, Exchange, Yammer
  • Sites & Content Management: OneDrive, SharePoint
  • Chat, Meetings & Voice: Skype for Business, PSTN Conferencing, Cloud PBX
  • Analytics: Power BI, Delve Analytics

Enterprise Mobility + Security E3/E5 

An innovative security solution supporting mobility and cloud with intelligent security for new threats. EMS E3/E5 includes tools for:

  • Identity & Access Management: Azure Active Directory Premium P1/P2
  • Managed Mobile Productivity: Microsoft Intune
  • Information Protection: Azure Information Protection Premium P1/P2
  • Identity Driven Security: Microsoft Advanced Threat Analytics, Microsoft Cloud App Security

Windows 10 Enterprise E3/E5 

A trusted platform supporting a variety of devices which is always up to date. Windows 10 Enterprise E3/E5 includes tools for:

  • Safety & Security: Windows Information Protection, Credential Guard, Windows Defender Advanced Threat Protection
  • Productivity: Azure Active Directory Join, Application Virtualization (App-V)
  • Personalizing: User Experience Virtualization (UE-V)
  • Powerful, modern devices

Why Secure Productive Enterprise E5?

  • Cloud PBX: make, receive and transfer business calls using a phone, PC or mobile without the need for a traditional phone system
  • PSTN Conferencing: include a local access number for attendees to join Skype for Business meetings from any telephone without the need for internet access
  • Power BI: visualize and analyze data with greater understanding with live dashboards and interactive reports
  • Delve Analytics: leverage communications and collaboration data to give users insights to help get time back and spend it effectively
  • Windows Defender Advanced Threat Protection: a post-breach layer of protection that helps detect threats that have made it past other defences and offers response recommendations
  • Azure Active Directory Premium P2: identity and access management with advanced protection for users
  • Azure Information Protection Premium P2: intelligent classification and encryption for files shared inside and outside an organization
  • Microsoft Cloud App Security: on-premises systems security brought to cloud applications for enhanced protection

Hybrid Server Rights

The following rights are included with all SPE E3 and E5 User SLs:

  • Exchange Server, SharePoint Server, Skype for Business Server
    • Rights to install the server software on on-premises servers
    • Downgrade rights included
    • Rights to access any licensed on-premises servers

The following rights are available for active Software Assurance (SA) customers when transitioning to SPE using From SA User SLs:

  • Office Professional Plus
    • One installation for the length of the SPE subscription
    • Downgrade rights included

Note that all SPE E3 and E5 User SLs license a user for access to Windows Server but do NOT license the Windows Server product itself.

Licensing Secure Productive Enterprise 

Secure Productive Enterprise (SPE) is available in E3 and E5 editions and is licensed with a single User Subscription License. The SPE E3 or E5 User SL licenses a single user for either the E3 or E5 versions of the three components above. Note, a customer can move from Secure Productive Enterprise E3 to E5 anytime by buying a Step-up license.

The following licenses are available.

Enterprise Agreement (EA)

SPE Full User SL – Use at any time to add new users to an existing EA; or use when a customer signs a new EA and wants to license users rather than devices.

SPE Add-on User SL – Use at any time to preserve an existing Professional or Enterprise Desktop licensing position and to license some or all users for the products on a user basis.

SPE From SA User SL – Use at Anniversary or Renewal to move users with fully-paid Professional or Enterprise Desktop licenses to a user licensing model.

MPSA (Transactional) 

SPE Full User SL – Use at any time to license any number of users for SPE.

MPSA (Committed – Enterprise Advantage on MPSA – from 2017)

As per the EA options above.


  • Licensing solution for secure mobile working
  • Licensing per User (User Subscription License)
  • Three licensing options in an EA: Add-on, From SA USL, Full USL
  • Windows Enterprise E3 / E5 as an option to transfer a Windows device licenses into a user license

For more detail on Office 365 SPE (Secure Productive Enterprise (SPE))

Best regards

Vijay Jain



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Office 365 Exchange Online Plans (1 / 2 / Kiosk) Differences and Comparison

Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Office 365 SKUs & Plans Inclusion Office 365 Business Essentials
Office 365 Business Premium
Office 365Enterprise E1
Office 365Education E1
Office 365Government E1
Office 365Enterprise E3
Office 365Education E3
Office 365Government E3
Office 365Enterprise E4
Office 365Education E4
Office 365Government E4
Office 365Enterprise K1
Office 365Government K1
Feature Exchange Online Plans
Planning and Deployment Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Hybrid deployment supported Yes Yes Yes
IMAP migration supported Yes Yes Yes
Cutover migration supported Yes Yes Yes
Staged migration supported Yes Yes Yes
Permissions Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Role-Based Permissions Yes Yes No
Role Groups Yes Yes No
Role Assignment Policies Yes Yes No
Message Policy and Compliance Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Archiving Exchange Online-basedMailboxes Yes Yes No
Cloud-Based Archiving of On-PremisesMailboxes No No No
Retention Tags and Retention Policies Yes Yes Yes
Encryption of data at rest (BitLocker) Yes Yes Yes
IRM using Azure RMS (requires add-on purchase, included in E3 & E4) No No No
IRM using Windows Server AD RMS Yes Yes Yes
Office 365 Message Encryption (depends on Azure RMS) No No No
S/MIME Yes Yes Yes
In-Place Hold and Litigation Hold No Yes No
In-Place eDiscovery Yes Yes Yes
Transport Rules Yes Yes Yes
Data Loss Prevention No Yes No
Journaling Yes Yes Yes
Anti-Spam and Anti-Malware Protection Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Built-In Anti-Spam Protection Yes Yes Yes
Customize Anti-Spam Policies Yes Yes Yes
Built-In Anti-Malware Protection Yes Yes Yes
Customize Anti-Malware Policies Yes Yes Yes
Quarantine – administrator management Yes Yes Yes
Quarantine – end-user self-management Yes Yes Yes
Mail Flow Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Custom Routing of Outbound Mail Yes Yes Yes
Secure Messaging with a Trusted Partner Yes Yes Yes
Conditional Mail Routing Yes Yes Yes
Adding a Partner to an Inbound Safe List Yes Yes Yes
Hybrid Email Routing Yes Yes Yes
Recipients Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Capacity Alerts Yes Yes Yes
Clutter Yes Yes Yes
MailTips Yes Yes Yes
Delegate Access Yes Yes No
Inbox Rules Yes Yes No
Connected Accounts Yes Yes Yes
Inactive Mailboxes No Yes No
Offline Address Book Yes Yes Yes
Address Book Policies Yes Yes Yes
Hierarchical Address Book Yes Yes No
Address Lists and Global Address List Yes Yes Yes
Distribution Groups Yes Yes Yes
External Contacts (global) Yes Yes Yes
Universal Contact Card Yes Yes Yes
Contact Linking with Social Networks Yes Yes Yes
Resource Mailboxes Yes Yes Yes
Conference Room Management Yes Yes Yes
Out-of-Office Replies Yes Yes Yes
Calendar Sharing Yes Yes Yes
Reporting Features and Troubleshooting Tools Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Office 365 admin center reports Yes Yes Yes
Excel Reporting Workbook Yes Yes Yes
Web Services Reports Yes Yes Yes
Message Trace Yes Yes Yes
Auditing Reports Yes Yes Yes
Unified Messaging Reports No Yes No
Sharing and Collaboration Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Federated Sharing Yes Yes Yes
Site Mailboxes (requires SharePoint Online) Yes Yes Yes
Public Folders Yes Yes No
Clients and Mobile Devices Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Microsoft Outlook Yes Yes No
Outlook Web App Yes Yes Yes
Exchange ActiveSync Yes Yes Yes
POP and IMAP Yes Yes Yes (no IMAP)
SMTP Yes Yes Yes
EWS Application support Yes Yes No
Outlook for Mac Yes Yes No
Voice Message Services Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Voice Mail No Yes No
Third-Party Voice Mail Interoperability Yes Yes Yes
Skype for Business Integration Yes Yes Yes
High Availability and Business Continuity Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Mailbox Replication at Data Centers Yes Yes Yes
Deleted Mailbox Recovery Yes Yes Yes
Deleted Item Recovery Yes Yes Yes
Single Item Recovery Yes Yes No
Interoperability, Connectivity, and Compatibility Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Skype for Business Presence in OWA Yes Yes No
SharePoint Interoperability Yes Yes Yes
EWS Connectivity Support Yes Yes Yes
SMTP Relay Support Yes Yes Yes
Exchange Online Administration and Management Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Microsoft Office 365 portal access Yes Yes Yes
Microsoft Office 365 admin center access Yes Yes No
Exchange admin center access Yes Yes Yes
Remote Windows PowerShell access Yes Yes Yes
ActiveSync Policies for Mobile Devices Yes Yes Yes
Usage Reporting Yes Yes Yes
Customization, Add-ins, and Resources for Exchange Online Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Outlook Web App Web Parts Yes Yes Yes
Outlook Add-Ins and Outlook MAPI Yes Yes No
Limits Exchange Online Plans
Address Book Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Address List 1000 1000 1000
Offline Address Book (OAB) 250 250 250
Address Book Policies (ABP) 250 250 250
Global Address Lists 250 250 250
Storage Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
User Mailboxes 50 GB 50 GB 2 GB
Archive Mailboxes Shared with Primary No Limit Not Available
Shared Mailboxes 50 GB 50 GB Not Available
Resource Mailboxes 50 GB 50 GB 50 GB
Public Folder Mailboxes (Max 50) 50 GB 50 GB Not Available
Mailbox Folder Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Maximum number of messages per mailbox folder 1 million 1 million 1 million
Maximum number of messages per folder in the Recoverable Items folder 3 million 3 million 3 million
Maximum number of subfolders per mailbox folder 1,000 1,000 1,000
Maximum folder hierarchy depth 300 300 300
Maximum number of public folders 100,000 100,000 Not Available
Maximum number of subfolders per public folder 1,000 1,000 Not Available
Storage Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
User Mailboxes 50 GB 50 GB 2 GB
Archive Mailboxes Shared with Primary No Limit Not Available
Shared Mailboxes 50 GB 50 GB Not Available
Resource Mailboxes 50 GB 50 GB 50 GB
Public Folder Mailboxes (Max 50) 50 GB 50 GB Not Available
Message Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Message size limit 25 MB 25 MB 25 MB
Message size limit – migration 150 MB 150 MB 150 MB
Subject length limit 255 characters 255 characters 255 characters
File attachments limit 250 attachments 250 attachments 250 attachments
File attachment size limit 25 MB 25 MB 25 MB
Multipart message limit 250 parts 250 parts 250 parts
Embedded message depth limit 30 embedded messages 30 embedded messages 30 embedded messages
Recipient and Sender Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Recipient rate limit 10,000 recipients per day 10,000 recipients per day 10,000 recipients per day
Recipient limit 500 recipients 500 recipients 500 recipients
Distribution Group Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Maximum number of distribution group members 100,000 members 100,000 members 100,000 members
Limit sending messages to large distribution group 5,000 or more members 5,000 or more members 5,000 or more members
Maximum message size for large distribution groups 2 MB 2 MB 2 MB
Transport and Inbox Rule Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Maximum number of transport rules 300 rules 300 rules 300 rules
Maximum size of an individual transport rule 8 KB 8 KB 8 KB
Character limit (in KB) for all regular expressions used in all transport rules 20 KB 20 KB 20 KB
Maximum number of recipients added to a message by all transport rules 100 recipients 100 recipients 100 recipients
Forwardee limit 10 recipients 10 recipients 10 recipients
Number of times a message is redirected 1 redirection 1 redirection 1 redirection
Moderation Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Maximum size of the arbitration mailbox 10 GB 10 GB 10 GB
Maximum number of moderators 10 moderators 10 moderators 10 moderators
Expiration for messages waiting for moderation 2 days 2 days 2 days
Maximum rate for expired moderation notification messages 300 expiration notifications per hour 300 expiration notifications per hour 300 expiration notifications per hour
Exchange ActiveSync Limits Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Kiosk
Exchange ActiveSync device limit 100 100 100
Exchange ActiveSync device deletion limit 20 20 20
Exchange ActiveSync file attachment limit 25 MB 25 MB 25 MB

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55 Reasons to Choose Exchange over Gmail for hosted messaging!

1) Email Rights Management: Microsoft Yes. Google NO!
Gmail does not support secure and controlled distribution of e-mail (such as limiting forwarding, preventing saving, and requiring expiration).
2) File-Level Manipulation of Messages (attach mail threads to new mail for reference) Microsoft Yes. Google NO!
Gmail items are not files, so there is no item-level control for cut-and-paste or archiving. Outlook messages (.msg files) can be attached to other e-mails, put in folders, copied to desktop, cut and pasted, etc.
3) Unified and Multiple Views: Microsoft Yes. Google NO!
Gmail has only a conversation view for mail. Outlook has multiple views including AutoPreview. Outlook also provides one unified view of all user data (e-mail, calendar, etc.).
4) Right Click and Multiple Select: Microsoft Yes. Google NO!
In Gmail, simple actions, like “mark as unread,” require extra clicks and user actions because of the use of check boxes and buttons, decreasing user productivity. Much more difficult with a large number of items.
5) MailTips: Microsoft Yes. Google NO!
Outlook 2010 offers automated guidance to avoid e-mail mistakes and be more effective, such as notifying the user when the recipient is out of office (before the message is sent), or warning the user that he or she is sending to a large distribution list.
6) Clean-Up: Microsoft Yes. Gmail NO!
Outlook 2010 offers advanced and automated capabilities to cleanup the user’s e-mail account, such as AutoArchive, and Mail Cleanup.
7) Social Connector: Microsoft Yes. Google NO!
Outlook 2010 shows communication history, status updates, and social networking service updates from LinkedIn and Microsoft Windows Live™, in people-centric views.
8) QuickSteps: Microsoft Yes. Google NO!
Save time by automating common information worker e-mail needs; reply to all meeting attendees, reply to manager, reply and delete, and more.
9) Unified Communication (voice mail, SMS/text, instant messaging, RSS feeds, etc.): Microsoft Yes. Google NO!
Google offers no inbox management of communication other than e-mail.
10) Instant Messaging/Presence Integration: Microsoft Yes. Gmail partial!
Gmail does not provide integrated presence capabilities within mail messages. Users must use the application sidebar or open the secondary application to search for a user.

Outlook interoperability with Gmail vs Exchange Online
11) Attachments and Rich Formatting: Microsoft Yes. Google NO!
Rich formatting in e-mail results in layout problems. Attachments and rich formatting cannot be added to Gmail calendar items or contacts.
12) Permissions and Delegation: Microsoft Yes. Google NO!
In Gmail the user cannot share mail or contact folders, or calendars, and cannot delegate permissions and access to others, such as administrative assistants.
13) E-mail Rules (includes Out of Office settings): Microsoft Yes. Google NO!
Client-side rules only. For example, no Out of Office/Vacation responder support.
14) Encrypted Mail (message vs transport): Microsoft Yes. Google NO!
Not supported as a feature in Outlook if using Gmail back end; prevents mail from being sent with an ambiguous “unexpected error.”
15) Mail Tracking and Receipts: Microsoft Yes. Google NO!
Delivery receipts do not work with Gmail back end, but read receipts do.
16) Shared User Calendars: Microsoft Yes. Google NO!
Outlook users cannot share their calendars if using a Google Apps back end, and cannot delegate permissions for others to manage their calendars, such as administrative assistants.
17) Meeting Attendees and Responses: Microsoft Yes. Google NO!
Attendees can be required only, not optional. Responses can be accept or decline only, not tentative. The user cannot delete attendees from exceptions to recurring events.
18) Distribution Lists and Groups: Microsoft Yes. Google NO!
No GAL support for groups or distribution lists with Google Apps mail.
19) Tasks and Reminders: Microsoft Yes. Google partial!
To-do flags and reminders work and can be set locally in Outlook. However, voting buttons and tasks cannot be sent to other Gmail users.
20) Folder Organization: Microsoft Yes. Google partial!
Folders work for e-mail in Outlook, but multiple contact folders sync to the cloud as one set of contacts.
21) Calendar Free/Busy Information: Microsoft Yes. Google partial!
Busy/Free requires deployment of GAL Generator and provides no support for Out of Office status. GAL Generator must be run everytime users are added/deleted or emails addresses edited.
22) Synchronized Group Calendars: Microsoft Yes. Google partial!
Google Apps does not provide as complete a collaboration solution, like SharePoint, for group calendaring that can be synchronized to Outlook for tracking project meetings, timelines, etc.
23) Company Directory: Microsoft Yes. Google partial!
Global Address List (GAL) is missing phone number, company name, business unit, work office location, manager, and other key metadata fields to help identify unique users. In addition IT must deploy the GALSYNC tool for the limited functionality.

IT Administration and Support (Service Level Agreements)
24) Configurable Storage and Quotas: Microsoft Yes. Google NO!
GAPE gives all users 25 GB; quotas cannot be set. Only the Microsoft offering allows smaller mailboxes for deskless, non-information-worker employees.
25) Software Add-ons and Client Installs: Microsoft Yes. Google NO!
Google requires add-ons and plug-ins not covered by the Google Apps SLA. This is especially true for offline access requiring Google Gears and Google Apps Sync, which need to be installed on each client machine that requires support for Outlook.
26) IT Architecture Flexibility: Microsoft Yes. Google NO!
Exchange can be configured for on-premises, off-premises, or hybrid configurations to coexist with the cloud. Google Apps supports only hosted model for all users.
27) Hosted BlackBerry Support (BES): Microsoft Yes. Google NO!
Exchange Online provides hosting for BlackBerry Enterprise Server (BES) to support BlackBerry users. Google, requires customers to run their own BES on-premises to support their BlackBerry community.
28) Data Center Locations: Microsoft Yes. Google NO!
Exchange Online provides services based out of known locations, with options for dedicated servers. Google stores data in multiple locations and will not track where the data resides.
29) Directory Integration: Microsoft Yes. Google partial!
Active Directory support with Google Apps is a separate download/utility. Limited GAL support in Gmail, with groups and distribution lists not supported.
30) Service Levels and Uptime: Microsoft Yes. Google partial!
Exchange has a 99.9 percent financially backed uptime guarantee. Google does not cover outages of less than 10 minutes, even if consecutive, and offers only service extension as compensation.

Migrating from On-Premise email – IT Administration and Support (Service Level Agreements)
31) Group Policy: Microsoft Yes. Google No!
Not supported with Google Apps.
32) User Data Migration (automated tools): Microsoft Yes. Google No!
Much of the user’s existing data (including archived mail, contacts, tasks, recurring calendar items, etc.) will not migrate over to Google Apps or will require unsupported manual tools or costly third-party applications to complete the migration. In order to migrate users locally archived messages to Google, tools must be run on each users machine.
33) Mail and Calendaring Coexistence During Transition: Microsoft Yes. Google No!
BPOS provides gateways that correctly translate complex message types and calendar invitations so they are delivered intact to the migrated users now running Outlook/Exchange. Google, however, does not provide these gateways, so links, rich text formatting, and attachments are stripped from mail and calendar items being sent by Lotus Notes users.
34) Directory Coexistence During Lotus Notes Transition: Microsoft Yes. Google No!
BPOS provides full directory synchronization during the transition for Lotus Notes users, so mail and calendar requests can be used without interruption. Google does not provide this service, thereby forcing users to manually type the e-mail addresses of colleagues in order to send messages and calendar items.
35) Mail-Enabled Workflow Application Support: Microsoft Yes. Google No!
Google does not support the translation of workflow messages, including doc links, for Lotus Notes applications. These applications will need to be rewritten to utilize different notification methods, which can be extremely costly for IT support groups. BPOS provides a utility that does perform the message translation, so workflow items can be acted on by users who have migrated to the hosted environment without issues.
36) User Data Migration (automated tools): Microsoft Yes. Google No!
Both BPOS and Google provide automated tools to transition users data from Exchange to their hosted environments. However, Google does not migrate distribution lists or recurring calendar items. With Outlook front end to Google Apps, IT department must deploy, configure, and maintain Google Apps Sync for every PC with Outlook.
37) Mail and Calendaring Coexistence During Transition: Microsoft Yes. Google No!
Exchange Online offers full compatibility for e-mail and calendar requests during the transition. Googlewill not transfer items, such as rich text formatting and attachments for calendar invitations (meeting agendas, etc.), Google Apps GAL with Outlook as a front end requires a registry entry to be updated on each user machine.
38) Directory Coexistence During Exchange On-Premise Transition: Microsoft Yes. Google No!
Both Exchange Online and Google provide directory synchronization during the transition; however, Google restricts synchronization to basic fields (first name, last name, e-mail address), Exchange Online synchronizes additional fields to provide valuable identity information (phone number, office location, manager, business unit, etc.).
39) End-User Support and Impact: Microsoft Yes. Google No!
Prior to the migration, extensive end-user communication is needed to explain the data transfer and conversion implications, as well as the features differences. The BPOS team has standardized communication and change-management plans built into its migration project model. Plus, it provides access to customized “How To” and “FAQ” documents for all transitioned users. Google, on the other hand, sends out only a single e-mail notification before the migration and pushes all first-line support, communications, change management, and training to the customer.

40) Mobile Directories: Microsoft Yes. Google No!
Exchange has mobile GAL support for all Windows Mobile 6.0 devices. There is no mobile directory support for Gmail, except on BlackBerry, with the Google Apps Connector for BlackBerry Server installed.
41) Synchronization: Microsoft Yes. Google No!
E-mail is synchronized similarly across both on all devices. Google supports only one-way calendar sync for the BlackBerry. Contact sync on most devices other than Windows Mobile requires Google Sync App install. Exchange ActiveSync supports full over-the-air sync of contacts, calendars, and e-mail.
42) BlackBerry Support: Microsoft Yes. Google partial!
Google requires customers to support an on-premises BES for every 500 users, whereas the Exchange offering can support up to 2,000 users per server and can be hosted off-premises. Google supports server-to-device calendar sync only.
43) iPhone Support: Microsoft Yes. Google partial!
Google sync support for iPhone is a Beta environment. Limitations include sync issues with recurring events. In addition, actions in Gmail may have different results, e.g., archiving messages moved to the trash and attendee status for messages not clearly defined (yes/no/maybe not available; only check mark as a hint will appear). No way to reply to calendar event with a message via the iPhone.

Offline Access
44) Software Add-ons and Client Installs: Microsoft Yes. Google NO!
Offline access with Google requires the download and installation of Google Gears (unsupported by Service Level Agreement). Exchange requires no such installation, as all offline features are supported by the Outlook client.
45) Corporate Directory Access: Microsoft Yes. Google NO!
Exchange has offline GAL support. There is no offline directory support for Gmail.
46) Edit/Create Personal Contacts: Microsoft Yes. Google NO!
Users cannot create or edit existing personal contacts when offline.
47) Overall Disconnected Experience: Microsoft Yes. Google NO!
While offline, Google users cannot spell check, edit, or create contacts, nor edit or create meetings in the calendar, etc. No Google Labs features are available offline.
48) Offline Attachments: Microsoft Yes. Google partial!
If a Google Apps user receives a Microsoft Office document while offline, the user must convert it to HTML, with most formatting lost, in order to view it.

49) Information Rights Management: Microsoft Yes. Google NO!
Information Rights Management (IRM) allows individuals and administrators to specify access permissions to documents, workbooks, and presentations. This helps prevent sensitive information from being printed, forwarded, or copied by unauthorized people. Google does not support IRM.
50) SSL: Microsoft Yes. Google partial!
Microsoft provides SSL, a “by default approach” to help ensure security. .Google SSL support varies by service and is available for e-mail, chat, calendar, docs, and sites. SSL access is not available for the Google Apps Start Page, Google Video for Business, and the Google Talk desktop client. Forcing HTTPS can make Gmail a little slower, and if you enable SSL, you will not be able to see your mail in the Gmail gadget on the Google Apps Start Page, since it is not served over SSL.
51) Encrypted Mail Support: Microsoft Yes. Google partial!
Encrypted mail is extra fee for Postini with Gmail.
52) Offline Security: Microsoft Yes. Google partial!
Cross-site scripting has been shown to be able to compromise the security of Google Gears, which uses client-side JavaScript to manipulate local data. Local data are stored in an unencrypted state and based on the physical and access security of the users machine.

Pricing and Options
53) Mail-Only Offering: Microsoft Yes. Google NO!
Both Microsoft and Google offer standard hosted e-mail services. Google’s standard service supports corporate domains and is free, but it is an unmanaged solution and ad-funded. Microsoft’s Exchange Deskless offer costs $2 per month but is a managed service offering technical assistance and support for corporate domains.
54) Hybrid Services (interoperated on-premises and off-premises offerings): Microsoft Yes. Google NO!
Microsoft offers the ability to have on-premises users supported by a physical infrastructure, hosted users supported by Microsoft data centers, or any combination of the two. The two environments can be integrated to allow for shared directories, IM/presence, etc. Google has only a hosted option.
55) Enhanced E-mail Services: Microsoft Yes. Google partial!
Both Microsoft and Google offer enhanced hosted e-mail services. GAPE offers support for corporate domains, an uptime SLA, and anti-virus and anti-spam. It costs $50 per year, per user. Microsoft offers the same services with a monthly payment option of $5 per month or $6O per year.
You also have the ability to localize your data into one hosted server. This guarantees that you know the location of your data. Google cannot offer this service. (Microsoft puts dedicated servers in place to BPOS versus the consumer offering of Hotmail.) Google has consumer and business GAPE users on the same infrastructure.

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Directory synchronization for Office 365

Plan for directory synchronization for Office 365:

Depending on business needs, technical requirements, or both, directory synchronization is the most common provisioning choice for enterprise customers who are moving to Office 365. Directory synchronization allows identities to be mastered on-premises and all updates to that identity are synchronized to Office 365.

There are a couple of things to keep in mind when you plan an implementation of directory synchronization, including directory preparation, and the requirements and functionality of the Windows Azure Active Directory. Directory preparation covers quite a few areas. They include attribute updates, auditing, and planning domain controller placement. Planning requirements and functionality includes determining the permissions that are required, planning for multiforest/directory scenarios, capacity planning, and two-way synchronization.


Directory Synchronization and Source of Authority

In an Office 365 environment, source of authority refers to the location where Active Directory service objects, such as users and groups, are mastered (an original source that defines copies of an object) in a cross-premises deployment.

You can change the source of authority for an object by using one of these scenarios—activate, deactivate, or reactivate directory synchronization from within Office 365 or with Windows PowerShell. Source of authority is transferred from Office 365 to your on-premises directory service after you perform the first sync.

Domain Controller Requirements

The on-premises Active Directory forest must meet specific requirements. They include requirements for the schema master, global catalog servers, and domain controllers. It’s important to carefully read the latest requirements and ensure that your on-premises directory servers meet those requirements. 

Active Directory Cleanup

To help ensure a seamless transition to Office 365 by using synchronization, we highly recommend that you prepare your Active Directory forest before you begin your Office 365 directory synchronization deployment.

Your directory remediation efforts should focus on the following tasks:

  • Remove duplicate proxyAddress and userPrincipalName attributes.
  • Update blank and invalid userPrincipalName attributes with valid userPrincipalName attributes.
  • Remove invalid and questionable characters in the givenName, surname (sn), sAMAccountNamedisplayNamemailproxyAddressesmailNickname, anduserPrincipalName attributes.


Active Directory Auditing


  • Your organization may want to use Active Directory auditing to capture and evaluate the events that are associated with directory synchronization, such as user creation, password reset, adding users to groups, and so on.
  • By implementing directory synchronization, auditing captures directory services logs from your Active Directory domain controllers. Note that security logging may be disabled by default; you have to understand how to enable it for your organization.


Multiforest Deployment Considerations

The Directory Sync tool synchronizes with a single sign-on (SSO) on-premises Active Directory forest. If your organization has multiple forests for authentication (logon forests) and would like to use the Directory Sync tool, we highly recommend the following:

  • Evaluate consolidating your forests. In general, there’s more overhead required to maintain multiple forests. Unless your organization has security constraints that dictate the need for separate forests, consider simplifying your on-premises environment in advance of deploying the Directory Sync tool.
  • Use only in your primary logon forest. Consider deploying Office 365 only in your primary logon forest for your initial rollout of Office 365.

About the Directory Sync tool

Directory synchronization is the synchronization of directory objects (users, groups, and contacts) from your on-premises Active Directory environment to the Office 365 directory infrastructure. The Directory Sync tool performs this synchronization. You install this tool on a dedicated computer in your on-premises environment.

When user accounts are synchronized with the Office 365 directory for the first time, they are marked as non-activated. They cannot send or receive email, and they don’t consume subscription licenses. When you’re ready to assign Office 365 subscriptions to specific users, you must select and activate them by assigning a valid license.

The Directory Sync tool is required for the following features and functionality:

  • SSO.
  • Lync coexistence.
  • Exchange hybrid deployment, including:
    • Fully shared global address list (GAL) between your on-premises Exchange environment and Exchange Online.
    • Synchronizing GAL information from different mail systems.
    • The ability to add users to and remove users from Office 365 service offerings. This requires the following:
      • Two-way synchronization must be configured during Directory Sync tool setup. By default, the Directory Sync tool writes directory information only to the cloud. When you configure two-way synchronization, you enable write-back functionality so that the Directory Sync tool copies a limited number of object attributes from the cloud, and then writes them back to your local Active Directory. Write-back is also referred to as Exchange hybrid mode in the context of Directory Sync tool configuration. More information about the attributes that are synchronized during write-back is discussed later in this topic.
      • An on-premises Exchange hybrid deployment 
    • The ability to move some user mailboxes to Office 365 while keeping other user mailboxes on-premises.
    • Safe senders and blocked senders on-premises are replicated to Exchange Online.
    • Basic delegation and send-on-behalf-of email functionality.
  • Synchronization of photos, thumbnails, conference rooms, and security groups.

Required Permissions for Installation


  • To install the Directory Sync tool, you need enterprise admin rights during only the installation process. When you’ve installed the tool, a non-privileged Active Directory account will be required. This non-privileged account is created automatically when the Directory Sync tool is being installed.


Capacity Planning


  • To implement the Directory Sync tool, you need to plan synchronization and database capacity. In most organizations, user objects make up the bulk of the synchronization payload and influence both synchronization times as well as the database sizing for your Directory Sync tool server.


Two-Way Synchronization


  • Two-way synchronization (write-back) is required if your organization plans to take advantage of Office 365 features and functionality, such as online archiving, configuring safe and blocked senders, and cloud voice mail. Write-back copies the necessary attributes from the Office 365 directory infrastructure to your on-premises Active Directory environment.



Write-Back–To Attribute

Filtering Coexistence

Writes-back on-premises filtering and online safe/blocked sender data from clients.




Online archive

Enables your organization to archive email in Office 365.


Mailbox removal

Enables your organization to move mailboxes from the cloud to your on-premises organization.

ProxyAddresses(LegacyExchangeDN) (onlineLegacyDN) as X500

Enable Unified Messaging (UM) online voice mail

Enables you to integrate UM and Lync to indicate to Lync on-premises that the user has voice mail in Office 365. (This is a new attribute. It can be used only for this integration.)



Enables users to manage other users’ mailboxes


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Security in Office 365

Introduction :


Microsoft® Office 365 delivers the power of cloud productivity to businesses of all sizes, helping to save time and money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of our next-generation communications and collaboration services: Microsoft Exchange Online, Microsoft SharePoint® Online and Microsoft Lync™ Online. 

When allowing an external service provider to store and manage their data, companies and other organizations must consider security, data protection, privacy, and data ownership. Microsoft takes these concerns seriously and has applied its years of cloud and on-premises experience with security and privacy to the Office 365 services. Microsoft Online Services can help you get the benefits of cloud computing with the enterprise-grade security you require, whatever the size of your organization. Microsoft takes a comprehensive approach to protecting your data at both the physical layer (exemplified by our $2 billion investment in state-of-the-art data centers) and the logical layer (for example, with security-aware engineering practices for services and software).

Office 365 provides secure access across platforms and devices, as well as premium anti-spam and antivirus technologies that are automatically updated to protect against the latest threats. The security features and services associated with Office 365 are built in, reducing the time and cost associated with securing your IT systems. At the same time, Office 365 enables you to easily control permissions, policies, and features through online administration and management consoles so you can configure Office 365 to meet your specific security needs.


With more workers on the go, your business information is likely accessed by more people and from more places and platforms than ever before. However, this increased access also increases the attack surface of IT. And, those attacks become more and more sophisticated and malicious. Today, cybercrime is perpetrated by highly organized, financially motivated professional criminals. A comprehensive approach to security is required to protect your systems and data in this environment. Microsoft’s end-to-end approach to security includes engineering more secure services and software, effectively monitoring and responding to threats, and researching emerging threats to protect against them before they become problems. With continuing rapid growth in the sheer quantity of data generated by ordinary business operations, data backup and recovery have become major cost centers for IT departments today. Organizations need scalable, affordable solutions for ensuring their data is available 24/7.

Given these many challenges, many organizations discover that Office 365 can provide a higher standard of security at lower cost than they are capable of maintaining with on-premises productivity servers. Office 365 customers are freed from the costly burden of deploying and managing antivirus, anti-spam, backup, and disaster recovery solutions in-house. Office 365 provides built-in scalability and disaster recovery to accommodate growing volumes of business-critical data—all for a fixed, predictable cost. Distinct from other cloud productivity vendors’ offerings, Office 365 provides the flexibility to temporarily or permanently maintain a hybrid environment so you can move to the cloud gradually or maintain some users on-premises indefinitely.

A secure foundation

Microsoft has been providing online services for many years. Microsoft Global Foundation Services (GFS), the group responsible for hosting Office 365 and all of Microsoft’s online services, started in 1994 with the introduction of MSN and has grown to include some of the world’s most well-known Internet properties. The online services infrastructure layer (GFS) is regularly audited by respected third party organizations. Through our comprehensive approach to security and privacy, Microsoft Global Foundation Services has obtained ISO 27001 and EU Safe Harbor certification and successfully completed SAS 70 Type II audit. Office 365 is based on proven technology, representing the latest generation of what was formerly known as Business Productivity Online Services (BPOS) with hundreds of thousands of satisfied customers. With Office 365, you benefit from this deep experience in the cloud.

Microsoft recognizes that security is an ongoing process, not a steady state—it must be constantly maintained, enhanced, and verified by experienced and trained personnel; supported by up-to-date software and hardware technologies; and refined through robust processes for designing, building, operating, and supporting our services.

Office 365 data is stored in Microsoft’s own network of highly available data centers, strategically located around the world. These facilities are built from the ground up to protect services and data from harm, whether natural disaster or unauthorized access. Physical security best practices are maintained, including state-of-the-art hardware, 24-hour secured access, redundant power supplies, multiple fiber trunks, and other features. Because of system redundancy, updates can generally be deployed to the system without any downtime for your users. The system is protected at the logical layer by robust data isolation, continuous monitoring, and a wide array of other recognized practices and technologies. All of the physical and logical security tasks are taken care of in the data center, which can drastically reduce the amount of time you spend keeping your data and systems safe.

Since 2002, Microsoft has promoted security best practices internally and in the industry through the Trustworthy Computing initiative. An important part of Trustworthy Computing is engineering software that is more secure from the beginning. To this end, the products and services that make up Office 365—Microsoft Exchange Online, Microsoft SharePoint® Online, Microsoft Lync® Online, and Microsoft Office Professional Plus—were designed and built according to the rigorous security practices encoded in the Microsoft Security Development Lifecycle (SDL). The SDL is constantly updated and freely shared within the software industry to help drive better security practices across vendors and platforms.

You need to ensure that business data is continuously available to your users. Because of Microsoft experience in hosting services as well as the close relationship between Office 365 and the Microsoft product and support teams, Office 365 can meet the high continuity standards customers demand. Service continuity protocols and technologies enable Office 365 to recover quickly from unexpected outages.


Privacy and data ownership

Microsoft provides a coherent, robust, and transparent privacy policy emphasizing that you maintain ownership of your data. The Trust Center (available at the time of General Availability) tells you exactly how we handle and use data gathered in your interactions with Microsoft Online Services. If you decide to stop using Office 365, by default we provide 90 days of reduced functionality service, allowing you to export your data. Microsoft also provides multiple notices prior to deletion of customer data.


Separation of customer data

Office 365 is a multi-tenant service, meaning that data is distributed among hardware resources. Therefore, your data may be stored on the same hardware as that of other customers. This is one reason that Office 365 can provide the cost and scalability benefits that it does. Microsoft goes to great lengths to ensure that the multi-tenant architecture of Office 365 supports enterprise privacy and security standards. Data storage and processing is logically segregated between customers through specialized Active Directory technology engineered specifically for the purpose. For organizations that want additional data isolation, a version of Office 365 is available that stores your data on dedicated hardware.


Built-in Security

Unlike an on-premises installation that lives behind a corporate firewall and may be accessed over a virtual private network (VPN), Office 365 is designed specifically for secure access over the Internet. There are two options for user identification: Microsoft Online IDs and Federated IDs. In the first case, users create Microsoft Online Services accounts for use with Office 365. Users sign in to all their Office 365 services using a single login and password. The single sign-on application helps users easily create and use strong passwords that keep their services safe.

You can also choose federated identification, which uses on-premises Active Directory Federation Services (a service of Microsoft Windows Server 2008) to authenticate users on Office 365 using their corporate ID and password. In this scenario, identities are administered only on-premises. This also enables organizations to use two-factor authentication (such as smart cards or biometrics in addition to passwords) for maximum security.

Regardless of how users sign in, connections established over the Internet to the Office 365 service are encrypted using industry-standard, 128-bit Secure Sockets Layer/Transport Layer Security (SSL/TLS) encryption. Office 365 supports additional security measures to protect sensitive information such as Secure/Multipurpose Internet Mail Extensions (S/MIME) for public key encryption and digital signatures as well as Information Rights Management protection for restricting who can access and perform specific actions on documents, email, and even voicemail messages.

With Office 365, you have complete access to your environment including user mailboxes, SharePoint Web sites and document stores. You maintain control over security policies and user accounts. This degree of control enables you to enforce your company’s privacy and security policies effectively. Policies and users can be managed using a Web-based management console or Remote PowerShell for automation of routine tasks.


Forefront Online Protection for Exchange

To protect incoming, outgoing, and internal email and shared files against viruses and spam, Office 365 includes Microsoft Forefront® Online Protection for Exchange. This multi-layered antivirus/anti-spam solution uses multiple scanning engines for highly accurate identification and mitigation of threats while minimizing “false positives” that can lead to improperly blocked email. Forefront technologies included with Office 365 are constantly updated with the latest threat signatures, helping to protect you from new and emerging threats without any additional work on your part.


Flexibility to meet advanced security needs

Some organizations may face industry, regulatory or internal security requirements that go beyond what is offered in a distributed multitenant environment. For example, they may have restrictions on which countries data can be stored in, or need to keep all data within a certain country. Microsoft has designed the Office 365 to provide maximum flexibility for organizations to choose how they deploy. You can deploy Microsoft Exchange Server, Microsoft SharePoint® Server, and Microsoft Lync® Server on-premises today and easily move to the cloud later. You can choose to keep some users on-premises and have others in the cloud using coexistence, giving both sets of users the ability to see each other’s free/busy information, share calendars, and communicate almost as if they were all using the same infrastructure.



Moving productivity services to the cloud requires a serious consideration of security and privacy issues and technologies. Office 365 is designed to deliver the enterprise-grade security you require to move to the cloud with confidence. Our data centers are designed, built, and managed using a defense-in-depth strategy at both the physical and logical layers, and our services are engineered to be secure using the Security Development Lifecycle. Office 365 makes it easy for users and administrators to access and use data and services while following security best practices. We have built our cloud-based productivity services with you in mind, helping you embrace the advantages of the cloud on your terms and at your own pace.


Office 365:

Microsoft Global Foundation Services:

Microsoft Data Center Videos

Microsoft Trustworthy Computing:

Security Development Lifecycle:

Forefront Online Protection for Exchange:


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Preparation Phase of an Office 365 Implementation….

                                                        Office 365 Implementation

Domain Naming System and Office 365 implementation

The Domain Naming System (DNS) is a standard used to let computers communicate over the Internet. For example, Microsoft manages the domain All the Microsoft computers that are accessed over the Internet are part of this domain, and each is assigned a specific number, known as an Internet Protocol (IP) address.

When you send an e-mail to someone at Microsoft, your computer asks the DNS server what computer handles e-mail.

When you move to Office 365, you must make changes in DNS so that network traffic understands where it should be routed. In essence, what happens is that when the DNS is changed, anyone sending you an e-mail will have that e-mail routed to your Office 365 implementation rather than to the current location.

Mailboxes and Office 365 implementation

There are specific computers responsible for hosting your e-mail. If you keep your e-mail on your local computer, then you won’t have any e-mail data to migrate. However, if you leave your e-mail on the server, then all that data will need to be migrated to the Office 365 mailboxes.

This migration can be one of the most technically difficult parts of moving e-mail systems, but with guidance from a partner, it can be pain free.

Portals and Office 365 implementation

A web portal, also known as an Intranet site, can be as simple as a static web page, or as complex as a fully integrated solution. SharePoint provides a tremendous amount of functionality, and it has seen massive adoption in the last decade.

Office 365 includes SharePoint Online, which is nothing more than SharePoint hosted by Microsoft. During the migration phase of an implementation, you need to decide which content you want to move to SharePoint and which you can leave where it is currently located. In addition, you need to decide which functionality you want to integrate into your portal and which systems are better left in place.

Logins and licensing and Office 365 implementation

If you are a part of a very large organization, then your IT team probably manages your users with a Microsoft technology called Active Directory. For large organizations, you can sync this on-site management of users with the Office 365 users, which results in a single login and simplified access to the cloud environment.

If you are part of a small organization, then you might manage all your users in Office 365 directly. In either case, you need to come up with a list of the people who need to have access to Office 365 and the associated licensing.

Training and Office 365 implementation

Even the best software is useless unless people know about it and know how to use it. Microsoft has created a wealth of documentation and user training that can be had for little or no cost. In addition, any partner you decide to work with will have training plans available and can conduct training for Office 365.

Support and Office 365 implementation

After users start adopting Office 365, they are bound to have questions. You need to have a support system in place in order to accommodate even the simplest questions. The support system should include power users as a first point of content and then a formal support system that escalates all the way up to Microsoft supporting Office 365.

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Top 10 Benefits Microsoft Office 365

Microsoft® Office 365 for small businesses is an easy-to-use set of web-enabled tools that let you access your email, important documents, contacts, and calendar from almost anywhere and any device—including PCs, Macintosh computers, iPhones, Android phones, and BlackBerry smartphones. Designed to meet the needs of a diverse range of small businesses, Office 365 lets you choose which tools to use. It works seamlessly with the programs you already know and use, including Microsoft Outlook®, Microsoft Word, Microsoft Excel®, and Microsoft PowerPoint®. It’s easy to try and simple to learn, and it works with your existing hardware. Office 365 also offers improved collaboration capabilities, including a password-protected portal to share large, hard-to-email files both inside and outside of your organization. Powerful security features from Microsoft help protect your data, and when the service is released for general availability, it will be backed with a 99.9-percent uptime guarantee.

1)      Anytime, Anywhere Access

Office 365 provides web-enabled access to email, important documents, contacts, and calendar on almost any device—including PCs, Macintosh computers, iPhones, Android phones, and BlackBerry smartphones. It frees you to work where and when you choose, letting you respond to important requests right away, from almost any location. With the ability to access email and documents from your mobile device, you don’t need to hurry to the office or look for a WIFI hot spot. And if you’re traveling without access to Microsoft Office, Office 365 helps you view and edit documents from the most popular web browsers on PCs and Macintosh computers. Take control of when and where you work with Office 365.


Access from mobile devices depends on carrier network availability.

Users of Blackberry Internet Service get push email and can add calendar and contacts to their Blackberry devices through a wired sync with Outlook on the PC.

2)      Professional Face for Your Business

Using professional services like Office 365 tells potential customers that you’re serious about business. For example, you can impress your prospects by inviting them to a collaborative online meeting where you can review your latest proposal. With these state-of-the-art but easy-to-use collaboration, mail, and messaging services, you can set yourself apart from organizations that use free or ad-supported services. A custom domain name further enhances your branding, and Office 365 includes design tools to easily create a professional, public-facing website in minutes.

3)      Easily Communicate and Collaborate Inside and Outside Your Organization

With Office 365, you can create a password-protected portal to share large, hard-to-email files both inside and outside of your organization, giving you a single location to find the latest versions of files or documents, no matter how many people are working on them. Send instant messages to colleagues and customers and invite them to participate in online meetings where you can review documents or take control of a desktop.

4)      Simple to Learn, Straightforward to Use

Office 365 is easy to try, simple to learn, and straightforward to use. You don’t need to learn new software, install complicated systems, or learn new jargon. In just a few minutes, you can create a trial account and see how easily your business can be “in the cloud” with benefits usually found only in larger organizations.

5)      Email, Collaboration, and Online Meeting Solutions

Microsoft has years of experience delivering scalable, secure online solutions. Enhance your Office experience with Office 365 features like a 25-gigabyte (GB) mailbox that accommodates attachments up to 25 megabytes (MB), calendaring, contacts, online meetings, instant messaging, document collaboration, and more. With Office 365, you can take advantage of these easy-to-use solutions and advanced features at a small-business price

6)      Safety and Security

Security is priority at Microsoft data centers. With Office 365, you can use the same systems used by Microsoft and other enterprises worldwide to help protect email, documents, and networks. These systems scan your messages and documents for spam and malicious software (also called malware) 24 hours a day, 7 days a week. Microsoft data centers help safeguard your data and are certified to meet several industry-standard certifications, including the ISO 27001 certification and the EU Safe Harbor seal.

7)      Seamless Coordination with the Tools You Already Know

Office 365 works seamlessly with the programs you already know and use, including Outlook, Word, Excel, and PowerPoint. These tools provide the same great features you rely on as well as powerful capabilities in Office 365. With Microsoft Office 2010 and Microsoft Office Professional Plus, you can see if others are editing the document you’re using, synchronize documents with your desktop, broadcast PowerPoint presentations, and check documents in and out of your online document library. These and other features are automatically enabled when you use Office 2010 and Office Professional Plus with Office 365.

8)      No Requirement for Advanced IT Knowledge

Office 365 administration is designed for organizations without IT staff, so you can easily set up and use the features, helping you focus on your business rather than on learning menus and technical lingo. Perform administrative tasks using an intuitive, web-based portal that is accessible only to people you designate. The online portal provides step-by-step instructions on how to add users and set up your account so your employees can quickly start using Office 365.

9)      99.9-Percent Availability, Money-Back Guarantee

Office 365 helps safeguard your data with enterprise-grade reliability, disaster recovery capabilities, data centers in multiple locations, and a strict privacy policy. The Microsoft data centers that deliver Office 365 are designed with redundant networks, power systems, servers, and continuous monitoring. These and other high availability safeguards provide the basis for the 99.9-percent uptime, money-back guarantee that are included with the service after the release for general availability.

10)  Flexibility for Your Business

With Office 365, you get pay-as-you-go pricing options that give you predictability and flexibility for your business. Office 365 also offers great flexibility by allowing you to easily provide users with only the services they need, cost-effectively adding value to your business.